Bahasa Indonesia 
English Privacy Policy
Welcome to the Vivo website. We are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy outlines the types of personal information we collect, how we use and share it, and the steps we take to protect your privacy.
INFORMATION WE COLLECT
PERSONAL INFORMATION
When you visit our website, create an account, or make a purchase, we may collect personal information such as your name, email address, phone number, shipping and billing addresses, and payment details.
NON-PERSONAL INFORMATION
We may also collect non-personal information about your visit to our website, such as your IP address, browser type, operating system, and browsing behavior.
HOW WE USE YOUR INFORMATION
TO PROCESS ORDERS
We use your personal information to process and complete your orders, including shipping and payment processing.
TO PROCESS ORDERS
We use your personal information to process and complete your order, including shipping and payment processing.
TO IMPROVE OUR SERVICES
We use non-personal information to analyze website traffic, enhance the functionality of our website, and improve your shopping experience.
TO ENSURE SECURITY
We may use your information to prevent fraud, ensure the security of our website, and comply with legal obligations.
DISCLOSURE OF YOUR INFORMATION
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or providing services to you, as long as these parties agree to keep this information confidential.
DATA SECURITY
We implement a variety of security measures to maintain the safety of your personal information. These measures include the use of SSL encryption to protect sensitive information transmitted online, as well as physical, electronic, and procedural safeguards to protect your information offline.
COOKIES
Our website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enable the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
CHANGES TO OUR PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
CONTACT US
If you have any questions about this Privacy Policy, please contact us at:
HEAD OFFICE
Green Sedayu Biz Park, Blok DM5 No. 31E
Jl.
Daan Mogot KM 18 – Jakarta Barat 11840
Thank you for visiting the VIVO website. We value your privacy and are committed to protecting your personal information.